Sipgate

Satsearching · 03-05-2009, 09:36 PM

Does it take a while for a new Sipgate account to work? Just set one up, the gigaset seems happy with it (status=Registered) but testing the new incoming number won't work.

On the Sipgate site, when logged in, it does say......

Device Offline.

Normally if settings are wrong the gigaset will show failed registration.

SS

mike557 · 04-05-2009, 10:08 AM

Sipgate normally works immediately.
Sounds to me like a firewall / port forwarding problem.
Registered means that the gigaset has sent a request to register and got a response back - this is normally repeated every 3600 seconds.
When working through a NAT a port is opened and will then close again if unused. If Sipgate does not get a response back then you will get that message.
You will probably find that calling sipgate test number will work as you are initiating the outgoing connection (10000).
Do not remember all the ports but you must have 5060 forwarded to gigaset and some in the region of 10000-20000 for the voice to work.
A common firewal problem is first no registration and secondly one way transmission both of which are normally cured by port forwarding.
Also check if there is a NAT keep alive option - this may help.

Satsearching · 04-05-2009, 02:27 PM

Hmmmm, strange one, just logged onto sipgate today and showing as on-line now! Tested new incoming number and that works too!

I haven't changed anything, I guess it was some delay problem with sipgate registration last night.

Anyway, fully set up and working on my gigasets now, thanks for the help mike.

SS

pt-1 · 05-05-2009, 12:18 PM

Wireshark is your friend if you start having these kind of issues

You may need a Hub or a Switch that can Span a port in order to find out these kind of registration issues.

PT-1

03-05-2009, 09:36 PM	#1 (permalink)
Satsearching Yorkshire Git Admin Team-UkCvs Senior Member Join Date: Aug 2008 Location: Here Posts: 1,570 iTrader: (0) Casino cash: $528932 Thanks: 661 Thanked 1,443 Times in 724 Posts Nominated 11 Times in 4 Posts TOTW/F/M Award(s): 4 Groans: 2 Groaned at 0 Times in 0 Posts	Sipgate Does it take a while for a new Sipgate account to work? Just set one up, the gigaset seems happy with it (status=Registered) but testing the new incoming number won't work. On the Sipgate site, when logged in, it does say...... Device Offline. Normally if settings are wrong the gigaset will show failed registration. SS __________________ Download Our Toolbar Now !! DBOX HELPFILE HERE Any information provided on this site is not guaranteed in any way. Some articles may discuss topics that are illegal, so this information is provided for educational purposes only, use at your own risk !! NO TO SKY AND F1, BBC WAKE UP! HELLO RTL!

04-05-2009, 10:08 AM	#2 (permalink)
mike557 Moderator UkCvs Senior Member Join Date: Apr 2009 Location: Surrey Posts: 174 iTrader: (0) Casino cash: $120545 Thanks: 33 Thanked 188 Times in 100 Posts Nominated 6 Times in 1 Post TOTW/F/M Award(s): 1 Groans: 0 Groaned at 0 Times in 0 Posts	Sipgate normally works immediately. Sounds to me like a firewall / port forwarding problem. Registered means that the gigaset has sent a request to register and got a response back - this is normally repeated every 3600 seconds. When working through a NAT a port is opened and will then close again if unused. If Sipgate does not get a response back then you will get that message. You will probably find that calling sipgate test number will work as you are initiating the outgoing connection (10000). Do not remember all the ports but you must have 5060 forwarded to gigaset and some in the region of 10000-20000 for the voice to work. A common firewal problem is first no registration and secondly one way transmission both of which are normally cured by port forwarding. Also check if there is a NAT keep alive option - this may help. __________________ HTH Mike Always follow the rules

04-05-2009, 02:27 PM	#3 (permalink)
Satsearching Yorkshire Git Admin Team-UkCvs Senior Member Join Date: Aug 2008 Location: Here Posts: 1,570 iTrader: (0) Casino cash: $528932 Thanks: 661 Thanked 1,443 Times in 724 Posts Nominated 11 Times in 4 Posts TOTW/F/M Award(s): 4 Groans: 2 Groaned at 0 Times in 0 Posts	Hmmmm, strange one, just logged onto sipgate today and showing as on-line now! Tested new incoming number and that works too! I haven't changed anything, I guess it was some delay problem with sipgate registration last night. Anyway, fully set up and working on my gigasets now, thanks for the help mike. SS __________________ Download Our Toolbar Now !! DBOX HELPFILE HERE Any information provided on this site is not guaranteed in any way. Some articles may discuss topics that are illegal, so this information is provided for educational purposes only, use at your own risk !! NO TO SKY AND F1, BBC WAKE UP! HELLO RTL!

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05-05-2009, 12:18 PM	#4 (permalink)
pt-1 Moderator UkCvs Senior Member Join Date: Sep 2008 Posts: 350 iTrader: (0) Casino cash: $146980 Thanks: 105 Thanked 379 Times in 171 Posts Nominated 10 Times in 3 Posts TOTW/F/M Award(s): 2 Groans: 0 Groaned at 0 Times in 0 Posts	Wireshark is your friend if you start having these kind of issues You may need a Hub or a Switch that can Span a port in order to find out these kind of registration issues. PT-1

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